Refund policy

Return & Refund Policy – TeesRus716

Thank you for shopping with TeesRus716!
We want you to be happy with your purchase. If you are not completely satisfied, please review our policy below.

Returns

  • We accept returns within 14 days of the delivery date.

  • To be eligible for a return, your item must be:

    • Unused, unwashed, and in the same condition you received it.

    • In the original packaging, if applicable.

  • Custom or personalized products (such as made-to-order designs) cannot be returned, unless they arrive damaged or defective.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5-10 business days.

  • Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).

Exchanges

At this time, we do not offer direct exchanges. If you need a different size or style, please return the original item for a refund and place a new order.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the product and packaging.
We will send a replacement or issue a full refund at no additional cost.

How to Start a Return

To initiate a return, please email us at Teesrus17@outlook.com with:

  1. Your order number.

  2. The item(s) you wish to return.

  3. A brief explanation of the issue.

We will provide you with instructions and a return address.

Questions?

For any questions regarding returns, please contact us at Teesrus17@outlook.com